Specialist, Humanitarian Team Operations

Save the Children International has an exciting opportunity for a Specialist, Humanitarian Team Operations to join our global team.

Team and Job Purpose

To oversee the global humanitarian response portfolio, ensuring the integration of humanitarian needs into strategic country plans to enhance program effectiveness. By tracking and driving progress against strategy and cross-sector commitments, we aim to sustain and optimize humanitarian funding. This enables us to respond effectively to global needs while aligning with Save the Children's strategic priorities.

Role purpose

To manage and oversee the effective implementation of staff-related policies and processes within the humanitarian team, ensuring alignment with Save the Children's values and practices of equity, diversity, and inclusion, while supporting line managers in the induction, onboarding, and continuous development of humanitarian staff to foster a culture of inclusivity and mutual respect.

Job Title: Specialist, Humanitarian Team Operations (274749542)

Reports To: Head of Humanitarian Performance & Planning

Work Pattern: Hybrid/Remote with flexible working options available 

Contract Length: Fixed Term Contract 6 months initially with possibility to extend (subject to funding)

Location: Any approved Save the Children International office location. For a full list of locations that Save the Children International can hire in, please visit: Hiring Locations

Time Zone (that the role holder must be available to work in): Any (multiple time zones and locations required across team)

Right to Work: The successful candidate must possess the unrestricted right to work in their current or preferred location for the duration of employment. 

International Travel Requirements: Yes, up to 10%

Budget Responsibility: None

People Management Responsibility: None

Principle Accountabilities

• Manage the implementation of staff-related policies and processes within the humanitarian team, ensuring compliance with Save the Children's values and commitment to equity, diversity, and inclusion in alignment with organisational standards.

• Support line managers in the induction and training of new humanitarian staff, facilitating their smooth integration, and promoting a culture of inclusivity, mutual respect, and continuous learning opportunities.

• Maintain and update key resources ensuring that relevant policies and the humanitarian team staff handbook are accessible and current for all team members.

• Track and report on training and professional development activities, ensuring all employees have equal access to learning resources and opportunities for growth, in line with the organisation’s commitment to continuous improvement.

• Oversee knowledge management systems, including OneNet, SharePoint, and distribution lists, guaranteeing that information is accessible, current, and supports the efficient functioning of the humanitarian team.

• Project manage governance and management group meetings, such as SMT, ESMT, and HLG, by managing agendas and tracking deliverables, working closely with the humanitarian team coordinator to ensure effective scheduling and follow-up.

Experience and Skills

Essential

1. Communication & Interpersonal Skills: Approachable, a good listener, and able to communicate effectively with people from diverse backgrounds. Ability to convey complex information clearly and empathetically. 

2. Training Development & Delivery: Ability to design, deliver, and evaluate training programs that reflect equitable, diverse, and inclusive principles. Demonstrated ability to notice gaps and improve training materials. Experience in tracking and reporting on training and professional development activities, promoting continuous learning. 

3. Project & Team Coordination: Proficient experience in coordinating operational process improvement initiatives, including governance and management group meetings, tracking deliverables, and ensuring effective scheduling and follow-up. Adept and agile at sharing and delegating tasks. 

4. Knowledge Management: Experience in managing knowledge resources and platforms such as OneNet, SharePoint, and distribution lists to ensure information accessibility and currency for all team members. 

5. Advisory Skills: Skills in advising and supporting line managers in the induction, on boarding, and training of new humanitarian staff, fostering a smooth integration process and promoting a culture of inclusivity and respect. 

6. Data Analysis and Reporting: Ability to collect, analyse data, and generate reports related to equity, diversity, and inclusion to track progress and inform decisions. 

7. Problem-Solving Skills: Creative and innovative thinking with the ability to develop new solutions to challenges faced in the implementation of staff-related policies and processes. 

8. Equity, Diversity, and Inclusion: Committed to fostering a culture of inclusivity, mutual respect, and equity within a team environment and demonstrates the ability to do so.

Desirable

• Additional language of French, Spanish or Arabic preferred

Education and Qualifications 

Essential

• Bachelor’s degree in a relevant field or equivalent work experience 

Desirable

• Recognised Project Management qualification

Working at Save the Children International

Save the Children is the world's leading organisation for children, employing ~25,000 staff. We save children's lives. We fight for their rights. We help them fulfil their potential. Through our work in 116 countries, we put the most deprived and marginalised children first.

We know that great people make a great organisation, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

The work here is challenging but is also immensely rewarding. At Save the Children, you will be in good company, working with talented, like-minded individuals who are determined to ensure that all children survive, learn, and are protected. Your contribution will help ensure children's voices are heard at the highest levels, and that we achieve our global strategy, Ambition for Children 2030, and reach every last child.

Diversity, Equity and Inclusion and Equal Opportunities

DEI is core to our vision, values and global strategy. Save the Children is committed to creating a truly diverse, equitable and inclusive organisation, and one which will support us in our vision to ensure every child attains the right to survival, protection, development, and participation.

We are committed to equal employment opportunities, regardless of gender, sexual orientation, race, colour, ethnic origin, nationality, disability, marital or civil partnership status, gender reassignment, pregnancy and maternity, caring or parental responsibilities, age, or beliefs and religion. We are committed to diversifying our staff to better represent the communities we serve and actively welcome underrepresented groups to apply.

Reasonable adjustments will be made should any candidate invited to interview require this.

Application Information

Please attach a copy of your CV and cover letter with your application. A full copy of the role profile can be found here via the job listing. It is recommended that you save a copy of the role profile as it will no longer be available after the advert closes.

Applications will be reviewed on a rolling basis and the job advert may be closed earlier than advertised subject to the volume of suitable applicants. Please submit your application at your earliest convenience to avoid disappointment.

Our recruitment process:

1. Application review by our recruiting team based on your CV and cover letter
2. Two-stage competency-based interviews with the hiring team
3. Some recruitment may include an additional assessment or case study stage, or a third stage interview
4. If successful, you will receive a conditional offer of employment, followed by your contract subject to passing background checks

We need to keep children and adults safe so our selection process includes rigorous background checks and reflects our commitment to the protection of children and adults from abuse. All employees are expected to carry out their duties in accordance with our Code of Conduct and all policies and procedures relating to Anti-harassment, Health and Safety, Safeguarding, and DEI and Equal Opportunities.

Save the Children does not charge a fee at any stage of the recruitment process.